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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Can I file a claim for trap, flu vaccine

A:
Unfortunately none of our plans cover preventive care like flu vaccines.
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Q:My father have high blood pressure and got heart stent 2 years ago, but didn't get any heart attack. He is taking medication every day for it and due to medication it's under control from then. If he gets a heart attack during his visit to USA is that the acute onset of a pre-existing condition? If he already have a insurance policy with acute onset of a pre-existing condition, will it cover his situation?

A:
It could fall under the Acute onset as long as it also meets the other requirements for that condition. Acute onset of Pre-existing conditions: /visitor-insurance-acute-onset-of-pre-existing-conditions/
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Q:I had purchased a visitor insurance earlier this year and has already returned to my home country. I believe the insurance has expired. But I do receive some medical bills from the doctors and hospitals I visited during my trip. Can I still can reimbursed for the payment I made? My insurance certificate # is 100361566. My name is Lijie Liu.

A:
Hello, Please contact the claims dept : Thank you, Insubuy / GF customer service specialist 866-467-8289
{{currentOrigin}}/answers/visitors-insurance-usa/-i-do-receive-some-medical-bills-from-the-doctors-and-hospitals-i-visited-during-my-trip-59884/

Q:Does your medical insurance coverage also cover cancellation of a trip

A:
ourvisitor insurance policies unfortunately do not cover for trip cancelation.
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Q:I am looking for the PPO network for primary healthcare in New York City

A:
You can find the link to the network of your current plan in your MyAccount
{{currentOrigin}}/answers/exchange-visitors-health-insurance/i-am-looking-for-the-ppo-network-for-primary-healthcare-in-new-york-city-57287/

Q:Are mammograms covered?

A:
The plans we offer are similar to short-term health insurance. These plans are primarily designed to cover someone for new illnesses, injuries, or accidents that did not exist in the person's body before the start date, They will not cover general treatment for pre-existing conditions preventive care, or routine maintenance.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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